Reach Out for Support
What payment options do you have?
We accept major cards, PayPal, and Apple Pay. Select your favorite option at checkout.
How quickly is shipping?
Shipping varies by location. Standard shipping is 3-7 business days. Expedited delivery is available.
What is the return policy?
Your satisfaction is our priority. Return items within 30 days for a refund. Some products have specific rules.
Reach MAD Herbal Tea for a Delightful Shopping Experience
188 Hood Avenue
Melbourne, VIC 3000
(321) 654-0987
contact@madherbaltea.com
Got questions? We’re here to help!
Check out answers to questions other tea enthusiasts ask. If you’re still unsure, reach out to our friendly support team.
Which payment options do you offer?
We accept major credit/debit cards, PayPal, and Apple Pay. Choose your payment method at checkout.
How long is the delivery timeframe?
Delivery times vary by location and product. Typically, our standard shipping is 3-7 business days. Opt for expedited shipping if needed sooner.
What’s the process for returns?
We want you to love your tea. If not satisfied, return it within 30 days for a refund. Some items may have specific return conditions.
Is order tracking available?
You bet! Once shipped, you’ll receive an email with a tracking number to monitor your order’s journey on our site.